Posted on April 8th, 2010
Customer insight and counting report
Communities and Local Government have published a review of the spending analysis and customer insight work carried out throughout Total Place.
Total Place: Spend Counting Analysis and Customer Insight Status covers:
- The significance of high-level nationally compiled place spend data for Total Place
- The significance of high-level locally compiled place spend data for Total Place
- How pilots were using Customer Insight before Total Place
- How spend counting and Customer Insight can support a Total Place approach
To download the full report, visit the Communities and Local Government website.
Category: learning
