insights

INSIGHTS

Opinion,comments and learning from experts and people using systems leadership
approaches across public services in England. Give us your views using the ‘comment’
box at the end of each article

The Revolution will be Improvised : part II

by Leadership Centre | 7th December 2015

The past five years have seen seismic changes in the commissioning and delivery of public services. This has meant the NHS, local government, public health, social care, welfare, housing and other sectors coming together to work in new ways. But transforming services is hard. It involves significant changes to organisational and professional cultures and behaviours, which are often the most essential to […]

Behaviour change at scale

by Leadership Centre | 3rd December 2015

Today (3rd December 2015) at the Systems Leadership conference held in London, the Leadership Centre launched a new publication, ‘Demand Management and Behaviour Change‘ The publication draws on practical examples of behaviour change and demand management in practice, happening right now, and teases out where demand management could be headed next. Currently most of the […]

Women leaders – just what the doctor ordered

by Leadership Centre | 1st December 2015

Women have been proven to be very effective system leaders, which is exactly what the NHS needs. A few weeks ago, I went to the launch of HSJ’s Women Leaders Network. It was notable that the discussion at the event focused almost wholly on what issues we should concentrate on and what we should do. […]

Integration: it’s really happening, and in a place near you

by Leadership Centre | 8th October 2015

It’s what we all want, isn’t it? Fewer presentations at A&E, more people getting care and support in their own homes, a drop in alcohol-related incidents and a fall in the number of children going into care as a result. These types of things are actually happening in places around the country, and at a […]

The new leadership approaches driving transformation

by Leadership Centre | 31st July 2015

Service transformation requires significant changes to organisational and professional cultures. Systems Leadership is a practical, grounded approach to integrated working and long-term behaviour and culture change. It describes the way people need to behave when they face large, complex and seemingly intractable problems; when there are multiple uncertainties, no one person or organisation can find […]