Process Consultation

PROCESS CONSULTATION   Ed Schein   Schein believes that interventions should be about helping them to help themselves, not be about telling them what to do. Interventions should help organisations learn at their own pace and develop their own insights....

Employee Engagement

EMPLOYEE ENGAGEMENT   The Macleod Review ‘Engaging for Success'(2009). The Four Pillars.   The Macleod Review commissioned by the secretary of state in 2008 found that there is a strong link between employee engagement and organisational performance....

Understanding People and Performance

RESULTS BASED LEADERSHIP Ulrich, Zenger and Smallwood Results based leadership argues that good leaders don’t just improve profits,they also improve results for organisations through improving results and for employees, investors and customers. THE SEARS...

Owl, Fox, Donkey, Sheep

OWL, FOX, DONKEY, SHEEP: POLITICAL SKILLS FOR MANAGERS   Simon Baddeley and Kim James. Institute of Local Government Studies, University of Birmingham, 1987.   Political Skills for Managers is a descriptive model that explains people’s political...

Cross-Functional teams and X-Teams

CROSS FUNCTIONAL TEAMS AND X TEAMS   Cross functional teams are made up of members who bring different experiences, values and skills. This means they each bring a different perspective, different ideas and different approaches to a problem. They also have a wide...

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